Decision Latency
Strategic decisions sit for 12+ days while $180M portfolios compound risk and lose competitive ground.
Dr. Koby Glass · Founder, IDEA.OS™
When your transformation is failing, I get the call.
IDEA.OS™ is the operating system I install to stabilize your program in 30 days and hand back a self-running system in 6 months.
Used acrossFinServ·Healthcare·Manufacturing·SaaS·PE Portfolio Ops
The Reality
70%of digital transformations fail.
Not because teams don't work hard. Because the operating model is broken.
Governance Theater
1,800 governance hours a month producing status updates instead of decisions — while blockers age untouched.
Portfolio Overload
15 parallel initiatives, 8 teams above 100% utilization, and only 47% of the portfolio in green health.
Lead With Evidence
Score your transformation in 10 minutes.
The 8-Problem Diagnostic benchmarks your program against the failure patterns we see in every stalled enterprise transformation. Answer, score, and see exactly where the operating model is breaking.
01
Decision Latency
02
Governance Theater
03
Portfolio Overload
04
Dependency Breakdown
05
Metrics Fog
06
Talent Misalignment
07
Technology Debt
08
Strategic Drift
Composite ≥ 3.5 = crisis.Free diagnostic PDF delivered to your inbox.
We send a PDF and a short calibration email. No spam, ever.
The Approach
Stabilize. Build. Prove. Transfer.
A four-phase installation. Each phase has a gate. Each gate has a named owner. If we don't clear a gate, we don't move forward.
- 1Month 1
Stabilize
Stop the bleeding. Install decision spine, RAID register, and executive dashboard.
P3 DecisionP7 Governance
- 2Months 2–3
Build
Design the operating model across all 9 pillars. Named DRIs. Value streams live.
P1 IntentP2 StructureP4 Flow
- 3Months 4–5
Prove
Pilot the system on 2–3 value streams. Pilot must beat baseline KPIs by 20%.
P4 FlowP5 IncentiveP8 Technology
- 4Month 6
Transfer
Hand off to internal owners at 90% readiness. Clean exit. Self-running system.
P6 TalentP9 Integration
“If I cannot stabilize your transformation in 30 days, you should not keep me.”
— Dr. Koby Glass
The Operating Model
The 9 Pillars of IDEA.OS™
Nine disciplined systems. Installed as one operating model. Audited quarterly against a 90-question maturity scorecard.
Intent
CEO-owned north-star KPIs that connect strategy to every resource decision.
Structural
Value-stream organization designed around customer flow, not functional silos.
Decision
Codified 24/48/72-hour SLAs with L1→L2→L3 escalation and named DRIs.
Flow
WIP limits, lead-time tracking, and Little's Law enforced across every stream.
Incentive
Compensation redesigned to reward flow outcomes, not activity or heroics.
Talent
Capacity planning with a mandatory 10–15% strategic reserve, not 100% utilization.
Governance
Meeting rhythm engineered to produce decisions, never status updates.
Technology
Real-time observability across all 9 pillars — single source of truth for KPIs.
Integration
The kernel that ensures the other eight pillars reinforce, not conflict.
Proof
Three transformations. One playbook.
Different industries. Different starting crises. Same operating system.
Regulator on the doorstep. Program in the red.
Problem Decisions stalled at exec committee; audit remediation slipping quarter after quarter.
Intervention Decision Spine + weekly Steering with binding SLAs across 4 workstreams.
−45%Decision Latency
+28%Release Predictability
1stPass Audit Cleared
6 months
Three products, one calendar, zero throughput.
Problem Exec team drowning in meetings; product launches slipping 2–3 quarters.
Intervention Value-stream reorg, WIP guardrails, and a zero-status-only governance rule.
−30%Time to Market
+22%Throughput
−50%Exec Meeting Load
5 months
Order-to-ship broken across four plants.
Problem Expedite costs compounding; OEE flat; dependency breaches every week.
Intervention RAID triage, dependency graph, and Flow Intelligence installed plant-by-plant.
−32%Order-to-Ship Lead
+21%OEE
−40%Expedite Costs
6 months
−0%Decision Latency
−0%Time to Value
−0%Governance Cycle Time
+0%Throughput
Engagement Tiers
Three ways to work together.
Start with evidence. Escalate to intervention. Finish with a self-running system.
Tier 1
8-Problem Diagnostic
2 weeks
For leaders sensing early signals.
- 90-question maturity audit across 9 pillars
- Crisis Composite Score and pillar heatmap
- Written findings brief with prioritized gaps
- 60-minute readout with your executive team
Tier 2 · Most Requested
30-Day Stabilization Sprint
30 days
For programs already in crisis.
- Decision Spine live with enforced SLAs
- RAID register, executive dashboard, kill-list
- WIP limits and dependency map across streams
- Day-30 Go/No-Go review against ≥85% completion gate
Tier 3
6-Month Operating Model Installation
6 months
For a full IDEA.OS™ install and clean exit.
- Stabilize → Build → Prove → Transfer, gated
- All 9 pillars designed, staffed, and instrumented
- Pilot must beat baseline KPIs by 20% to advance
- Handoff at 90% Transfer Readiness Score
Dr. Koby Glass
Founder, IDEA.OS™
About
Why I built IDEA.OS™
I've spent most of my career walking into transformations that were already failing. Different industries, different scale, different board pressure — but every time, the same diagnosis. It wasn't the strategy. It wasn't the technology. And it almost never was the people. The operating model underneath the work was broken.
Decisions took weeks. Governance produced status, not outcomes. Portfolios ran at 107% capacity with no reserve for the inevitable pivot. Dependencies broke silently until they broke publicly. Teams weren't underperforming — they were being asked to sprint through a system designed to slow them down.
So I stopped rebuilding the same thing from scratch every engagement and codified it. Nine pillars. Ninety questions. A thirty-day stabilization sprint and a six-month installation. IDEA.OS™ is what I install when a transformation has to work — and it has to work on a clock.
- 01Two decades of enterprise turnaround work across FinServ, Health-Tech, Manufacturing, SaaS, and PE portfolio operations.
- 02Ten documented transformations delivered against fixed timeframes, gated milestones, and named exit criteria.
- 03Doctorate in organizational systems; author of the 9-Pillar Operating Model and the 90-Question Maturity Audit.
Weekly Cadence
How the operating rhythm runs.
Five nested rhythms. Each has a purpose, a duration, and a decision output. Nothing runs on hope.
Daily
Standup
15 minutes per stream. Blockers named and escalated within 2 hours.
Weekly
Delivery
60 minutes. Decisions only. Zero status-only agenda items permitted.
Bi-Weekly
Steering
90 minutes. Portfolio health, capacity rebalance, initiative pivots or kills.
Monthly
Portfolio
2-hour board-style review. Phase gates, ROI refresh, roadmap reconciliation.
Quarterly
Business Review
Half-day offsite. Maturity rescore, playbook updates, next-quarter OKRs.
Questions
What executives ask before we start.
How is this different from McKinsey, Bain, or BCG?
Strategy houses deliver decks and defer execution to you. I install a running operating system, prove it works against baseline KPIs, and hand it to your internal team at 90% readiness. The engagement ends. The system stays.
How is this different from Agile or SAFe?
Agile and SAFe are delivery frameworks for teams. IDEA.OS™ is the operating model above them — the decision spine, governance rhythm, capacity choreography, and portfolio discipline that make any delivery framework actually work at scale.
What if my program is already in the red?
That is when I get the call. The 30-Day Stabilization Sprint is designed for exactly this state — decisions overdue, portfolios inflamed, dependencies breaking. Day 30 is a binary Go/No-Go gate against a ≥85% completion threshold.
Do you replace our PMO?
No. I upgrade it. The PMO reports on the work; IDEA.OS™ makes the work move. By Month 6 your PMO is running the operating rhythm I installed — with better instrumentation, tighter SLAs, and a clean escalation path.
What's the guarantee?
If I cannot stabilize your transformation in 30 days against the published Day-30 gate, you should not keep me. Every engagement has explicit exit criteria written before we start.
What happens after Month 6?
I leave. The system runs. Your internal owners have completed three consecutive governance cycles without external support. You have a documented runbook, a live executive dashboard, and — when you're ready — a specification for the software layer that replaces the spreadsheets.
Next Step
If your transformation is failing, we should talk.
Twenty minutes. No deck. No pitch. You describe what's stuck, I tell you which of the eight problems is driving it, and we decide from there.
Or